Wintergreen Medical Center
5555 Beacon Drive
Wintergreen Medical Center
5555 Beacon Drive
Wintergreen Medical Center
324-A Beacon Drive
Winterville, NC 28590
Calvin Ellis, PA-C
Carol Gates DNP, FNP-BC
NOTICE OF PRIVACY PRACTICES
This notice describes how medical information about you may be used and disclosed, and how you can get access to this
information. Please review it carefully.
Wintergreen Medical Center respects your privacy. We understand that your personal health information is very sensitive.
We will not disclose your information to others unless you tell us to do so, or unless the law authorizes or requires us to do
so, or for the reasons stated specifically below.
The law protects the privacy of the health information we create and obtain in providing our care and services to you. For
example, your protected health information includes your symptoms, test results, diagnoses, treatment, health information
from other providers, and billing and payment information relating to these services. Federal and state law allows us to use
and disclose your protected health information for purposes of treatment and health care operations.
Examples of Use and Disclosures of Protected Health Information for Treatment, Payment, and Health Operations
• Information obtained by a nurse, physician, or other member of our health care team will be recorded in your medical
record and used to help decide what care may be right for you.
• We may also provide information to others providing your care. This will help them stay informed about your care.
Others may include, but is not limited to, referring physicians' offices, referral physicians' offices, other referral sources such
as physical therapy or occupational or speech therapy, rehab centers, nursing homes and assisted living centers,
pharmacies and other suppliers of medications or medical equipment or supplies, among others.
• We request payment from your health insurance plan. Health plans need information from us about your medical care.
Information provided to health plans may include your progress or visit notes, diagnoses, procedures performed, or
For health care operations:
• We may use your medical records to assess quality and improve services internally (in our office).
• We may use and disclose medical records internally to review the qualifications and performance of our health care
providers and to train our staff.
• We may contact you to remind you about appointments and give you information about treatment alternatives or other
health-related benefits and services.
• We may use and disclose your information to conduct or arrange for services, including:
• medical quality review by your health plan;
• accounting, legal, risk management, and insurance services;
• audit functions, including fraud and abuse detection and compliance programs.
Your Health Information Rights
The health and billing records we create and store are the property of the practice/health care facility. The protected health
information in it, however, generally belongs to you. You have a right to:
• Receive, read, and ask questions about this Notice;
• Ask us to restrict certain uses and disclosures. You must deliver this request in writing to us. We are not required to
grant the request. But we will comply with any request granted;
• Request and receive from us a paper copy of the most current Notice of Privacy Practices for Protected Health
• Request that you be allowed to see and get a copy of your protected health information. You may make this request in
writing. We have a form available for this type of request.
• Have us review a denial of access to your health information—except in certain circumstances;
• Ask us to change your health information. You may give us this request in writing. You may write a statement of
disagreement if your request is denied. It will be stored in your medical record, and included with any release of your records.
• When you request, we will give you a list of disclosures of your health information. The list will not include disclosures to
third-party payors. You may receive this information without charge once every 12 months. We will notify you of the cost
involved if you request this information more than once in 12 months.
• Ask that your health information be given to you by another means or at another location. Please sign, date, and give
us your request in writing.
• Cancel prior authorizations to use or disclose health information by giving us a written revocation. Your revocation
does not affect information that has already been released. It also does not affect any action taken before we have it.
Sometimes, you cannot cancel an authorization if its purpose was to obtain insurance.
For help with these rights during normal business hours, please contact:
Calvin Ellis PA-C
252-551-5595 or by email at email@example.com
We are required to:
• Keep your protected health information private;
• Give you this Notice;
• Follow the terms of this Notice.
We have the right to change our practices regarding the protected health information we maintain. If we make changes, we
will update this Notice. You may receive the most recent copy of this Notice by calling and asking for it or by visiting our office
to pick one up.
To Ask for Help or Complain
If you have questions, want more information, or want to report a problem about the handling of your protected health
information, you may contact:
Calvin Ellis PA-C
252-551-5595 or by email at firstname.lastname@example.org
If you believe your privacy rights have been violated, you may discuss your concerns with any staff member. You may also
deliver a written complaint to Calvin Ellis at our practice/health care facility. You may also file a complaint with the U.S.
Secretary of Health and Human Services.
We respect your right to file a complaint with us or with the U.S. Secretary of Health and Human Services. If you complain, we
will not retaliate against you.
Other Disclosures and Uses of Protected Health Information
Notification of Family and Others
• Unless you object, we may release health information about you to a friend or family member who is involved in your
medical care. We may also give information to someone who helps pay for your care. We may tell your family or friends your
condition and that you are in a hospital. In addition, we may disclose health information about you to assist in disaster relief
You have the right to object to this use or disclosure of your information, either in general or to a specific person. If you
object, we will not use or disclose it.
We may use and disclose your protected health information without your authorization as follows:
• With Medical Researchers—if the research has been approved and has policies to protect the privacy of your health
information. We may also share information with medical researchers preparing to conduct a research project.
• To Funeral Directors/Coroners consistent with applicable law to allow them to carry out their duties.
• To Organ Procurement Organizations (tissue donation and transplant) or persons who obtain, store, or transplant
• To the Food and Drug Administration (FDA) relating to problems with food, supplements, and products.
• To Comply With Workers’ Compensation Laws—if you make a workers’ compensation claim.
• For Public Health and Safety Purposes as Allowed or Required by Law:
• to prevent or reduce a serious, immediate threat to the health or safety of a person
• or the public.
• to public health or legal authorities
• to protect public health and safety
• to prevent or control disease, injury, or disability
• to report vital statistics such as births or deaths.
• To Report Suspected Abuse or Neglect to public authorities.
• To Correctional Institutions if you are in jail or prison, as necessary for your health and the health and safety of others.
• For Law Enforcement Purposes such as when we receive a subpoena, court order, or other legal process, or you are
the victim of a crime.
• For Health and Safety Oversight Activities. For example, we may share health information with the Department of
• For Disaster Relief Purposes. For example, we may share health information with disaster relief agencies to assist in
notification of your condition to family or others.
• For Work-Related Conditions That Could Affect Employee Health. For example, an employer may ask us to assess
health risks on a job site.
• To the Military Authorities of U.S. and Foreign Military Personnel. For example, the law may require us to provide
information necessary to a military mission.
• In the Course of Judicial/Administrative Proceedings at your request, or as directed by a subpoena or court order.
• For Specialized Government Functions. For example, we may share information for national security purposes.
Other Uses and Disclosures of Protected Health Information
• Uses and disclosures not in this Notice will be made only as allowed or required by law or with your written authorization.
• We have a Web site that provides information about us. For your benefit, this Notice is on the Web site at this address:
July 29, 2007
Please print and sign the acknowledgement form here and return to our office at your first visit. Thank you.
Please Note: We are required by federal law to provide the following notice and to offer you the opportunity to sign a
statement that you have read and received our Notice of Privacy Practices. The signature statement form may be
printed from here.